If you’ve already purchased the 2019 file, and it stopped downloading transactions, be sure to unlock it on the Setup and Instructions tab to get your transactions for the entire month. Lookup your Unlock Code here.
We try to get back to everyone within two business days, often sooner. Be sure to check your spam/junk email folder and mark our messages as “not spam” so they will go to your Inbox.
If you do not hear back from us in two business days, please contact us through our Facebook page as some email replies are not going through.